The Answers

1.  Can I sell the items I make from your patterns?

Yes, most definitely.  You are welcome to sell the finished items at crafting markets, stalls, shops, in online stores or auction sites.  I do ask that as a professional courtesy that you give me credit as the designer.  A simple inclusion such as "Made by {your name}, Designed by Neverending Thread" or "Based on an original design from Neverending Thread".  Mass production, however, is not permitted.   Please contact me for written permission if you want to make and sell more that 50 items of any pattern.

2.  If I buy your pattern, I can copy off a few to pass around to my crafting friends, right?

WRONG!  This is an infringement of my copyright. You can copy the actual pattern pieces (not the instructions) for your own personal use only.  Making copies for distribution, whether you are selling or giving away the copies is against International Copyright Law. 

Please note: I reserve the right to refuse to sell my patterns to those persons proven to me to be illegally copying and distributing them.  I am sad to say that I have proof of this happening.

3.  I bought one of your patterns and now I've changed my mind.  Can I return it?

Due to copyright restrictions, we have a "no return" policy on patterns, as do most designers.  Please choose carefully when making your purchases.

4.  I have a doll that I designed myself.  I used one of  your patterns but I changed it a bit and added my own spin so that makes it my design now, doesn't it?

In a word - NO it doesn't!  One of the great myths circulating around the crafting world is that if you change a design by 10% or more, it makes it your original design.  Not true - and you are leaving yourself open to legal action if you do this.  If you start a project using anyone's pattern but your own, then it is not your own work and it is not your own design.  You can be influenced by the style of another designer but you cannot use their patterns in any way to produce your own "original" work.  In this day and age, the crafting world is a surprisingly small place.  It is extremely likely that copy cat designs will be spotted and the designer will be notified.  Please don't do this.  It is considered theft of intellectual property just makes a difficult situation for all concerned.  If you see this happening and you know who the original designer is, please let them know.  They will greatly appreciate it.

5.  I like your graphics.  Can I save and use them in my crafts or on my own site? And can I turn your photos into my own graphics?

I'm sorry, no you don't have permission to do that.  Once again, it is a violation of copyright.  I have designed and hand made my graphics to make my site unique and if everyone uses them..then it defeats the purpose, doesn't it!

As for making graphics of the photographs or of any of the items I have designed..well if anyone is going to do that ..it will be me!  It's fun coming up with your own original work and you'd be missing out on that if I let you use mine ;-)

6.  Can I enlarge or reduce your patterns to make bigger or smaller items?

Yes you can, but just be aware that the same copyright restrictions apply.  Any type of reproduction, enlargement or reduction is covered under international copyright law.

7.  I would like to buy from you but I don't want to divulge any personal information over the internet.  Can I still order from you?

Yes, it's easy.  Click on the link to the printable order form, print out the form, fill out the details and post it to me along with your payment.  Just the same as the age old mail order!  Unfortunately though, due to high bank conversion fees, this option is only available to Australian residents, paying by cheque or money order in Australian currency.  Credit cards cannot be accepted via mail.  Please be assured that Paypal and Paymate are both secure sites using encrypted internet connections with very good reputations.  You can visit their sites to read their security information if you are unsure.

www.paypal.com  

www.paymate.com.au

8.  Do you have a printed catalogue of your designs?

As you may have noticed, this is a very new site.  At present I don't have a catalogue but as soon as I get a few more designs done, I will definitely print one.  It will be mentioned in the "What's New" page as soon as it's done.

9.  I will be visiting in your area soon. Do you have a shop? Can I call in and see your patterns?

No, we don't have a bricks and mortar shop front.  I work from home so that I can be here for my children and as such don't allow personal visits to my  home.  Please respect that.  But I will be adding details of any retail stores that stock my patterns soon.  You will be able to check out the real thing there!

10.  Do you ever share my personal information if I join your emailing list or order from you?

No -  Never!  Any information I receive through this site is not passed on to any third party for any reason.  I do not sell or share your email or postal addresses or any other information.

11.  What is an "e-pattern"?

An e-pattern is a different format for buying  your patterns.  Instead of receiving a printed pattern in the mail as is usually done, you will receive a .pdf file in an email.  This is especially good for those people who like instant gratification of having the pattern in their hands very quickly. The file will include a colour pic, pattern cover, instructions and the full sized pattern, just like a regular printed pattern. You print off the pattern on your own printer.  E-patterns are cheaper, faster and of course, there are no postage charges so you save money all round.

You will need a program to open .pdf files, although most computers come with one when you buy them.  If you don't have a program, Adobe Acrobat Reader can be downloaded free at the Adobe site.  The advantage of using .pdf files is that they print off exactly the same size as the designer has intended them too so there are none of the sizing problems you may have had with when downloading and printing files in other formats.

12.  When I buy an e-pattern, I can send it on to my friends when I have printed it off myself - yes?

No!  The same copyright applies to e-patterns as to ordinary printed patterns.  When you buy an e-pattern, you are buying it for your own personal use only.